FAQ

Frequently asked questions

What’s the difference between the Classic and Sun-Kissed Glow Butter?

Classic = deep, everyday nourishment with a silky, non-greasy finish.

Sun-Kissed Glow = the same base, enhanced with natural gold minerals for a subtle light-catching glow.

Can men use BUTTR.?

Absolutely. Our body butters are unisex in texture and benefit. The natural vanilla fragrance is soft and appealing to all.

Will the Glow Butter stain clothes?

No. The glow is subtle and designed to sit beautifully on skin. Allow a minute to absorb before dressing.

Can I use BUTTR. on my face?

Our butters are formulated for the body. The rich oils may be too concentrated for facial skin.

Is it suitable for sensitive skin?

Yes, many customers with dry/sensitive skin love our formulas. Always patch test first, especially if you have fragrance sensitivities.

Can I use BUTTR. everyday?

Yes! In fact, daily use will keep your skin softer and more hydrated over time. For best results, apply straight after a bath or shower to lock in moisture.

Does the glow butter work on all skin tones?

Yes! The natural gold minerals create a soft radiance that complements every skin tone - from the fairest to the deepest.

Can I use them on my hair?

The Classic Whipped Body Butter can also be used on hair to help seal in moisture, smooth frizz, and add shine—especially for natural, curly, or coily textures.

The Sun-Kissed Glow Butter is for body use only, as the glow minerals are designed for skin.

Can I layer BUTTR. with perfume?

Yes. The butter can actually help your scent last longer on skin. Simply apply the body butter first, let it absorb, then spray your fragrance. 

Can I refrigerate BUTTR.?

It's not necessary, but in very hot climates, refrigeration can help maintain the whipped texture. 

Is it vegan and cruelty-free?

Yes — vegan, cruelty-free, and handcrafted in small batches in the UK.

Shelf life & storage

Use within 12 months of opening. Store in a cool, dry place away from direct sunlight. During hot weather, natural softening may occur — pop it somewhere cooler to re-firm.

Does it contain nut oils?

Yes (Sweet Almond Oil). Please avoid if you have nut allergies.

 

Shipping & Returns

Shipping

We currently ship across the UK via [Royal Mail / courier name]. Orders are processed within 2–3 working days and usually arrive within 3–5 working days after dispatch. You’ll receive a confirmation email with tracking details once your order has shipped.

Returns

Due to the nature of our products, we cannot accept returns or exchanges on opened or used items for hygiene and safety reasons.

If your order arrives unopened, unused, and in its original packaging, you may return it within 14 days of delivery for a full refund (excluding shipping costs). Please contact us at [your email] before sending any returns.

If your product arrives damaged or incorrect, please email us within 48 hours of delivery with your order number and photographs so we can resolve the issue quickly.

What does the Yoruba phrase mean?

Àra yìí wà fún ìtójú — “This body deserves care.” It’s our brand’s heart.